iPrinting series customer support

Frequently Asked Questions

  • Can you use it with windows?
    • IPrinting Server for Windows was released.
      It is possible to use it.
  • What is Bonjour
    • In computing, Bonjour is Apple Inc.'s trade name for its implementation of Zeroconf, a service discovery protocol.
      Bonjour provides a general method to discover services on a local area network. It is widely used throughout Mac OS X and allows users to set up a network without any configuration.
  • The server is not displayed in iPrinting / iPrinting HD.
    Please check the following items.
    • Does Wi-Fi of iPhone/iPod touch/iPad turn on?
    • Is iPrinting Server executed with Mac or the Windows computer, and an effective setting?
    • Is one printer or more connected with the computer executing iPrinting Server, and is the setting completed?
    • Does the Wi-Fi network of the computer network and iPhone/iPod touch /iPad executing iPrinting Server exist in the same network?
    • Please confirm the fire wallof the router etc. In a part of router, it is likely not to operate.
    • Please confirm the setting of the security software such as the virus filters. Is not the communication of iPrinting Server intercepted?
  • It is not printed though the transmission began.
    The error occurs frequently.
    • Is one printer or more connected with the computer executing iPrinting Server, and is the setting completed?
    • Is there a power supply of the printer?Are the form and ink correctly set?
    • Please confirm the setting of the router and Wi-Fi.
    • Please confirm the setting of the security software such as the virus filters. Is not the communication of iPrinting Server intercepted?
    • The error might continue for a while when the error occurs by one degree.
      iPrinting/ iPrinting HD/ iPrinting Server , Please reactivate each software, and print again.
    • The communication might become unstable immediately after the start of iPrinting Server.
  • Method of printing screen of other application programs such as mails and webs
    • If When you want to print the screen displaying it now
      The screen shot is preserved pushing Sleep and the Home button at the same time.
      tap as for the plus button that is up. and select a image from camera roll.

2015/5/25

iPrinting HD(for iPad)

Ver.1.2.0 Released.

Compatible to iOS 8 or later
UI Design updated.

2014/10/24

iPrinting HD(for iPad)

iOS8 Problem

The problem that "+" button is not displayed in iOS 8 by the turn of the screen. Please wait until the release of the revision.You can use it in portrait mode.

2010/7/12

iPrinting Server for Windows

Ver.1.0.0 Released.

iPrinting Server for Windows released.

2010/6/9

iPrinting Server for Mac

Ver.1.0.0 released.

iPrinting(for iPhone)

Ver.1.0.0 Released.

iPrinting Server for Mac released.
iPrinting(for iPhone)released.

2010/6/3

iPrinting HD(for iPad)

Ver.1.0.0 Released.

iPrintingHD(for iPad)released.

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